Pune Based should be Ready to Attend the Face to Face Discussion
Hyderabad Based should be Ready to Attend the Face to Face Discussion
JD:
What is DNS
What is Active Directory?
What is DHCP ?
What is VPN
Intune
What is an Incident & Service Request ?
Tools used in Previous Organization ?
Previous Experience
What is DORA Process
How DNS Works
How many calls handle in a day
OS installation & Troubleshooting Windows & MAC
Incident, Service request, Change & Problem (ITIL Framework)
Ticket life cycle
O365 Tools and troubleshooting
Open to learn current Technologies and get hands dirty.
Regards,
Anudeep.
📌 End User Support Kerala
🏢 ITC Infotech
📍 Kerala
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