Help design, build and continuously improve the clients online platform
Research, suggest and implement recent technology solutions following best practices/standards
Take responsibility for the resiliency and availability of different products
Be a productive member of the team.
Requirements
Proficient in administering Windows 11 OS with robust capabilities in user-level troubleshooting.
Skilled in providing end-user support with hands-on experience in Active Directory, DNS, and hardware/software diagnostics.
In-depth understanding of print management systems, including network printers and print servers.
Practical experience in Access Point configuration and troubleshooting, including RF coverage basics, SSID access, and authentication protocols.
Familiar with ITSM platforms such as ServiceNow and Jira for managing the full ticket lifecycle.
Demonstrates excellent problem-solving, communication, and interpersonal abilities.
Capable of working independently and providing mentorship to junior engineers when needed.
Perks
A challenging, innovating environment.
Opportunities for learning where needed.