This role in summary

To manage & drive the technical training for Part of North & Central region for field service team & improve the technical competency & product knowledge for the products like Refrigerators & Washing machine & Air conditioners for service teams.

Your responsibilities will include
Develop & implement technical training strategies aligned with business objectives.
Conduct training programmes for service engineers, technicians for the responsible territories.
Assess training needs & identify skill gaps within service teams.
Deliver product installation, diagnostics, troubleshooting , maintenance & repair training.
Drive technician upskilling & competency development initiatives.




Collaborate with Service quality & service teams to incorporate the technical updates into the training programme.
Monitor training effectiveness through assessments & certification & performance metrics.
Maintain training records, reports & compliance documentations.

Minimum requirements
Experience in technical training delivery.
Robust and practical knowledge of home appliances products - Refrigerators, Washing machine, Air conditioners & Microwave oven.
Experience in technical, troubleshooting & diagnostics training.
Proficiency in Digital learning, Classroom training & MS Office.
Qualification - ITI OR Diploma.

📌 Technical Trainer Offrole Uttar Pradesh
🏢 Whirlpool
📍 Uttar Pradesh