Qualifications

- Bachelor’s Degree or equivalent experience.
- 7-10 of experience in software implementations, software development.
- Experienced in managing teams of 5 or more and manage remote/external consultants.
- A minimum of 3 full implementation life cycles for CRM, ERP applications.
- Hands – On experience in product configuration and technical analysis.
- Experienced in translating business processes into process flows.
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
- Solid problem solving and troubleshooting skills with the ability to exercise mature judgment.
- Possess excellent organizational skills with the ability to manage multiple responsibilities efficiently and effectively and prioritize workload while maintaining meticulous attention to detail.
- Knowledge of project management techniques and tools.
- Knowledge of Integrating NetSuite with other applications.

Roles & Responsibilities

- Architect, implement and deploy CRM/ERP/iPaaS solutions, accommodate unique industry, business and management processes, regulatory requirements and other business requirements.
- Build, develop and test detailed functional designs for business solution components and prototypes.
- Drive test planning, execution, and optimization support.
- Supervise, mentor, and develop junior consultants and business analysts on application and implementation methodology.




- Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
- Build, develop and test detailed scripted customized solutions and prototypes.
- Troubleshoot issues that arise during configuration sessions.

Competencies

SKILLS

- Project planning and execution.
- Stakeholder management.
- Team leadership and mentoring.
- Business process analysis.
- Solution design and documentation.
- Risk identification and mitigation.
- Problem-solving and troubleshooting.
- Good communication and presentation skills.
- Time management and prioritization.

KNOWLEDGE

- Project management methodologies and tools.
- CRM, ERP, and iPaaS implementation life cycles.
- Software configuration and customization concepts.
- Business process mapping and workflow design.
- System integration concepts (including NetSuite).
- Testing strategies and quality assurance processes.
- Industry and regulatory compliance requirements.

SELF IMAGE

- Confident decision-maker.
- Accountable delivery owner.
- Committed to client satisfaction.

TRAITS

- Team management
- Stakeholder focus
- Client-centric mindset
- Conflict resolution

MOTIVES

- Commitment to successful project delivery.
- Continuous learning and professional growth.
- Focus on win–win outcomes for clients and organization.

📌 Project Manager (India)
🏢 Streams Solutions
📍 India