Job Description – Manufacturing Office Receptionist Position

Title Receptionist – Manufacturing Office

Job Purpose To manage the front office operations efficiently by handling visitors, telephone calls, employee queries, documentation, and administrative support while ensuring compliance with security and plant access procedures. Key Responsibilities Front Office & Visitor Management Greet and assist visitors, customers, vendors, auditors, and contractors. Maintain visitor records and issue visitor passes as per plant security protocols. Coordinate with concerned departments for visitor approvals and meetings. Ensure reception area is clean, organized, and professional at all times. Telephone & Communication Management Manage incoming and outgoing calls through EPABX system. Route calls to appropriate departments and maintain call records as required. Handle routine inquiries and provide basic information to visitors and employees. Administrative Support Manage inward and outward courier, postal, and dispatch activities. Maintain records of incoming documents, letters, and parcels. Support HR and Admin teams in preparing reports, presentations, and employee communications. Coordinate meeting room bookings and hospitality arrangements. Security & Compliance Coordination Ensure adherence to visitor management and access control procedures. Coordinate with Security for visitor entry,



contractor access, and material gate pass requirements. Maintain confidentiality of company information and documents. Employee Support Assist employees with general inquiries related to administration. Coordinate employee ID card issuance and record maintenance. Support induction programs and employee engagement activities as required. Documentation & Records Maintain reception records, visitor logs, telephone directories, and emergency contact lists. Ensure proper filing and retrieval of documents. Support audit requirements by providing relevant records and documentation.

Qualifications Graduate in any discipline. Diploma/Certification in Office Administration (preferred). Good knowledge of MS Office (Word, Excel, PowerPoint). Experience 2–5 years of experience as Receptionist, Front Office Executive, or Administrative Assistant. Experience in Pharmaceutical/Manufacturing industry preferred.

Required Skills Excellent communication skills in English, Hindi, and Marathi. Pleasant personality and skilled etiquette. Strong interpersonal and customer service skills. Good organizational and multitasking abilities. Proficiency in MS Office and email management. Knowledge of visitor management systems and EPABX operations.

Pay: ₹9,819.05 - ₹27,611.84 per month

Work Location: In person

📌 Front Desk Executive (India)
🏢 Deccaleap Technologies
📍 India