We are hiring Customer Support Representatives for an International Voice Process. This opportunity is ideal for freshers and experienced professionals who have excellent English communication skills and are looking to build a successful career in the international BPO industry.

Key Responsibilities

- Handle inbound and outbound customer interactions through voice support.
- Resolve customer queries with professionalism and empathy.
- Deliver exceptional customer service while meeting quality standards.
- Accurately document customer interactions in the system.
- Meet productivity, attendance, and performance targets.
- Follow company policies and process guidelines.
- Work effectively in a fast-paced, customer-focused environment.

Eligibility Criteria

- Graduates and Undergraduates can apply.
- Freshers and candidates with up to 1 year of experience are welcome.
- Excellent spoken and written English communication skills.
- Good technical aptitude and basic computer knowledge.
- Strong problem-solving and interpersonal skills.




- Willingness to work in rotational shifts (majorly night shifts).

Salary

- Freshers: Up to Rs. 32,000 per month.
- Experienced (1 year): Up to Rs. 34,000 per month.
- Performance Linked Incentives (PLI) and statutory benefits as per company policy.

Work Schedule

- Full-Time | Work From Office.
- 5 days working with rotational week offs.
- 10-hour shift including a 1-hour break.
- Majorly night shifts.

Employee Benefits

- Cab facility for eligible night shifts.
- Provident Fund (PF).
- Health Insurance.
- Paid Leave as per company policy.
- Career growth opportunities.
- Qualified training and development.
- Relocation support for eligible outstation candidates.

Interview Process

HR Round → Operations Round → Assessment → Final Selection → Background Verification → Joining

Pay: ₹32,000.00 - ₹34,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

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