We are looking for a highly skilled and experienced Reception Executive to join our team at Nirali Hospital. The ideal candidate will have 1+ year of experience in a similar role.
Roles and Responsibility
Manage front desk operations, including handling phone calls, emails, and walk-ins.
Provide exceptional customer service to patients, visitors, and staff.
Handle patient inquiries, resolve issues, and provide information about hospital services.
Maintain accurate records and reports, including patient data and communication logs.
Coordinate with other departments to ensure smooth workflow and efficient operations.
Develop and implement effective filing systems, both physical and digital.
Job Requirements
Strong communication and interpersonal skills are essential.
Ability to work effectively in a fast-paced workplace and prioritize tasks.
Proficiency in Microsoft Office applications, particularly Excel and Word.
Experience with electronic health records (EHR) systems is preferred.
Solid problem-solving skills and the ability to think critically.
Ability to maintain confidentiality and handle sensitive information with discretion.
A graduate degree is required.