CRM Executive Customer Relationship Management

Department: CRM
Location: Chennai
Experience: 26 Years

Job Responsibilities
Manage customer relationships from booking to handover.
Handle customer queries, requests, complaints, and escalations.
Coordinate with Sales, Projects, Legal, Finance, Registration, and Customer Care teams for timely customer support.
Ensure timely collection of documents, payments, registrations, and possession formalities.
Maintain accurate customer records and update CRM systems.
Monitor customer satisfaction and ensure a seamless customer experience.
Prepare MIS reports and customer communication.
Ensure compliance with company policies and service standards.

Required Skills
Excellent communication and interpersonal skills.




Solid customer handling and coordination abilities.
Proficiency in MS Office and CRM software.
Positive problem-solving, organizational, and follow-up skills.
Experience in residential real estate CRM is preferred.

This is a Walk- in interview and for immediate Joiner role,

Requirements:
Prior exp in customer service/ Customer support
Work from Office only

Perks:
Medical Insurance
Incentive and Bonus based on performance
Free Food (Breakfast & Lunch)
International Trips for the top performers.

📌 Customer Support Executive Tamil Nadu
🏢 Casagrand
📍 Tamil Nadu