Job Summary:
The Dispatch Coordinator will manage end-to-end online and marketplace order processing and dispatch operations. The role requires solid coordination skills, attention to detail, and hands-on experience with marketplace Seller Central workflows, packaging standards, labelling, and logistics coordination.
Key Responsibilities:
Process daily marketplace orders via Seller Central and ensure timely dispatch
Generate shipping labels, invoices, and pick lists
Coordinate picking, packing, and labelling as per Amazon packaging guidelines
Ensure error-free dispatch and maintain high On-Time Delivery (OTD)
Coordinate with warehouse teams for stock availability and replenishment
Update stock-in / stock-out data in the system and report low stock levels
Ensure timely handover of shipments to logistics partners
Track dispatched orders and resolve delivery-related issues
Maintain daily dispatch records, shipment manifests, tracking, and MIS reports.
Education:
Graduate in any discipline
Key Skills & Competencies:
Knowledge of Amazon Seller Central (added advantage)
Understanding of e-commerce dispatch operations
Basic IT skills: MS Excel, invoicing, label printing
Solid coordination and communication skills
High attention to detail and ability to handle multiple orders