Description:

To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift's follow up and action is crucial.

To provide a courteous, professional, effective and versatile service at all times, to perform opening and closing procedures established for the Place of Work as assigned, to monitor operating supplies and reduce spoilage and wastage, to handle cash and credit card payments. To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to have the ability to recommend Food & Beverage combinations, to upsell and cross-sell.

General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments.



Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities that are assigned.

Qualifications:

Ideally you have a relevant degree or diploma in Hospitality or Tourism management. No working experience is required. Good customer service, communications and interpersonal skills are a must.

Primary Location: IN-KL-Trivandrum

Organization: Hyatt Regency Trivandrum

Job Level: Full-time

Job: Food and Beverage

Req ID: TRI000906

Hyatt is an equal employment chance and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

📌 Apprentice F&b Service Thiruvananthapuram
🏢 Hyatt
📍 Thiruvananthapuram