Roles & Responsibilities:
Primary Responsibilities
Create on current product specifications basis inputs received from customers, ideation posts.
Manage product life cycle - Customer segmentation and assessment of their needs.
Responsible for preparing and obtaining business case documents for distribution and
internal approvals.
Improve the performance & quality of portfolio through regular monitoring and providing
recommendations for course correction to the Product and Sales teams.
Work with pricing actuaries for obtaining competitive recent product pricing within pricing
benchmarks.
Work with unstructured data to arrive at key insights to drive product mix and sales
initiatives through recent concept development, training, product advocacy and field
management support.
Be ready with solutions for complex system workarounds and ensure readiness before
launch.
Create quarterly themes in collaboration with Marketing and distribution to energize
distribution and improve case size.
Monitor program sales and profitability against targets and adjust approach when
necessary.
Assure adherence to the guidelines set by the bank.
Ensure bank meets the audit, compliance & regulatory requirement.
Gather latest Market intelligence and track and benchmark against best practices in
competitor banks.
Secondary Responsibilities:
Recommend process changes to improve service efficiency and quality across the
assigned area.
Recommend improvements to processes and policies across the Retail Banking business
to drive operational efficiencies and high-quality customer service.
Leverage in-house synergies through collaboration with internal stakeholders.