Module: Field Support Engineer
Location: Mumbai- 1) Kurla to Churchgate, 2) Borivali to Malad.
Experience: 1 year of experience
Fuel Expenses- Yes

Roles & Responsibilities
Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off.
Need to visit Reliance Retail stores- for example: Reliance Digital Store.
Having personal vehicle (bike) is mandatory.
Working on National Holidays against which you shall be eligible for double pay.
Public Holiday will be working against which comp off will be provided.
Provide outside support to Reliance Retail Outlets for all IT calls (Must have Knowledge on PC, Printers & Basic Knowledge of Networking, Networking Equipments)
Coordinate with Regional Coordinator for tasks and activities to be performed.
Will perform Periodic Preventive Maintenance activities.




Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk.
Coordinate with Retail Helpdesk for ticket status and call closure.
Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required.
Coordinate with MSL logistics for spares availability
Perform initial physical inventory verification and asset tagging and submit a report.
Carry out IMAC activity.
Will perform Rollout activity.
50%-70% travelling will be there to cater services.
Experience into Hardware & networking.
Perform Preventive Maintenance.

📌 Field Engineer Maharashtra (India)
🏢 Rigved Technologies
📍 India