Role/ Job Title: Head Product and Governance – Issuer
Function/ Department: Toll & Transit
Job Purpose:
The resource will be responsible for overall product portfolio, Service and Governance on the Issuer Business side.
Roles & Responsibilities:
Managing a team of Product managers and service/governance team. Ensure the revenue and cost
objectives of the team is met.
Developing strategic plans to expand the product offerings.
Keeping the working knowledge of the industry's climate and competition to effectively implement the
strategy.
Preparing and delivering the report of the management on a frequent basis
Ensure the business acquisition is compiled and maintain quality of business.
Focus on building capabilities.
Ensuring the cross-selling of other products.
Ensuring that customer satisfaction levels are high.
Ensure necessary product changes and modifications are built as per the necessary timelines and
requirements.
Achieve cross-sell revenues are achieved.
Understanding Government policies and directives
Deep knowledge of regulatory guidelines in PPI
Revenue and profitability.
Team and culture building.