About Stack TherapyStack Therapy is a premium QSR specializing in handcrafted grilled sandwiches, paninis, beverages, and sides. We are looking for a responsible Shift Leader who can independently manage the evening operations and ensure every customer receives a consistent, high-quality experience.

Key Responsibilities
Team & Kitchen OperationsLead the evening shift and ensure smooth kitchen operations.
Assign every KOT to the appropriate commis.
Ensure all recipes and SOPs are followed consistently.
Monitor food quality, portion sizes, and presentation.
Maintain speed of service during peak hours.
Ensure hygiene and food safety standards are maintained throughout the shift.
Order ManagementVerify every order before dispatch.
Ensure packing matches the KOT accurately.
Coordinate online orders from Zomato, Swiggy, and direct customers.
Minimize order errors and delays.
Customer ServiceWelcome every customer with a smile.
Take dine-in orders when required.
Serve food to outdoor seating.




Explicit and sanitize tables after every guest.
Handle customer queries politely and professionally.
Inventory & Store ManagementRecord opening and closing stock.
Report shortages or wastage.
Follow Petpooja billing procedures accurately.
Perform daily cash and order reconciliation.
Complete the restaurant closing checklist before locking the store.
Requirements1–3 years of experience in a QSR, café, restaurant, or cloud kitchen.
Leadership or supervisor experience preferred.
Valuable communication skills.
Ability to work under pressure during busy hours.
Honest, disciplined, and responsible.
Basic knowledge of Petpooja POS is an advantage.

Why Join Us?
Opportunity to grow into Restaurant Manager.
Performance-based incentives.
Friendly and supportive work environment.
Be part of a quick-growing food brand from its early stage.

📌 Shift Leader / Shift Incharge Evening Shift Mumbai (India)
🏢 Crave Club Hospitality
📍 India