02 Aug
|
JST OUTSOURCING SERVICES
|
Kurukshetra
02 Aug
JST OUTSOURCING SERVICES
Kurukshetra
JOB DESCRIPTION:
The Customer Service Executive plays a pivotal role in providing exemplary assistance to customers concerning company services. This position entails proficient communication with customers via phone or email and the formulation of creative problem-solving strategies.
RESPONSIBILITIES:
Attending to customer inquiries, complaints, and returns with attentiveness and professionalism.
Conducting thorough reviews of customer accounts and transactions to resolve issues promptly.
Engaging with customers through various channels such as email, chat, or telephone.
Efficiently processing orders, computing charges, and managing payments.
Monitoring and assessing customer satisfaction levels to ensure optimal service delivery.
Referring complex customer issues to higher authorities as needed.
📌 Customer Service Executive Kurukshetra
🏢 JST OUTSOURCING SERVICES
📍 Kurukshetra