Key Responsibilities

- Build and maintain strong relationships with existing and prospective clients.
- Act as the primary point of contact for client inquiries and provide timely support.
- Understand client requirements and coordinate with internal teams to ensure smooth service delivery.
- Handle customer queries, complaints, and follow-ups professionally.
- Maintain accurate client records and prepare reports when required.
- Ensure a high level of customer satisfaction through excellent service.
- Assist in business development activities and contribute to client retention.

Requirements

- Graduate in any discipline.
- Minimum 1 year of experience in Client Relationship, Customer Service, Front Office, Hospitality, or a similar role.
- Proficient in English communication.
- Solid guest relationship and customer service skills.
- Professional personality with excellent interpersonal skills.
- Proficiency in MS Office and basic computer applications.

Send your resume: [email protected]
Contact: +91-XXXXXXXXXX

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Care Executive (India)
🏢 DFINE DIGITAL SOLUTIONS
📍 India