Job Title: Lead MS D365 HR Functional Consultant
Req Id: 2501
Posting Start Date: 7/20/26

HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”

Job Description:
Job Title: Lead Microsoft Dynamics 365 Project Operations & HR Functional Consultant

Experience

7–12 years of ERP / CRM experience with strong end‑to‑end Dynamics 365 Project Operations and HR/HCM implementation exposure, including solution leadership, integration design, and stakeholder management.

Role Summary

We are looking for a Lead D365 Project Operations & HR Functional Consultant who can design, configure, and implement solutions across the project lifecycle and employee lifecycle. The role involves bridging business requirements with D365 system functionality, driving fit‑gap analysis, enabling project financials and resource management, and ensuring seamless integration with Finance & Operations (F&O;). The consultant will work closely with PMOs, HR leaders, finance stakeholders, and delivery teams to deliver scalable, governed solutions.

Key Responsibilities

1) Requirements, Fit‑Gap & Solution Design

Lead business workshops with PMO, project managers, finance controllers, and HR stakeholders.
Gather and translate business requirements into D365 Project Operations and HR solution designs.
Perform FIT/GAP analysis and recommend configurations, integrations, or extensions aligned with platform best practices.
Prepare and own Functional Requirement Documents (FRDs), process flows, and solution blueprints.

2) Project Operations Functional Ownership

Configure and implement end‑to‑end Project Operations, including:
Project lifecycle setup
Work Breakdown Structures (WBS)
Project budgeting and forecasting
Project quoting and contract management
Resource scheduling and assignment
Time and expense management




Strong understanding of project accounting concepts, including:
Costing, billing, revenue recognition
Actuals vs forecasts
Project profitability and financial controls
Ability to design project models for professional services / project‑based delivery organizations.

3) HR / HCM Functional Exposure

Configure and deploy Dynamics 365 HR (Human Resources) capabilities, including:
Organizational structures
Employee lifecycle management
Position, job, and worker data

Exposure to HR processes such as:
Onboarding and employee administration
Benefits, time off, or talent processes (as applicable)
Ensure alignment between HR, Project Operations, and Finance for resource and cost management.

4) Finance Integration & Platform Connectivity

Solid experience configuring and validating Project Operations integration with F&O;, including:
Dual‑write for project, resource, and financial data synchronization
Alignment of project financials with GL and sub‑ledgers
Functional understanding of how Project Ops interacts with Finance modules for billing, revenue, and accounting.
Ability to troubleshoot cross‑platform data flow issues with technical teams.

5) Platform, Tools & Automation Exposure

Functional exposure to Dataverse‑based architecture underpinning Project Operations.

Working knowledge of:
Power Platform (Power Automate for approvals, alerts; Power BI for project and resource reporting)
Integration with Microsoft Project for the Web for planning and scheduling
Ability to identify automation opportunities within project and HR processes and guide governed implementation.

6) Testing, Training & Change Enablement

Lead and support SIT and User Acceptance Testing (UAT).
Prepare test scenarios, test cases, and validation checklists.
Create user documentation, SOPs, and training material.
Conduct end‑user and administrator training sessions and ensure adoption readiness.

7)



Delivery Leadership & Stakeholder Management

Act as the functional lead for Project Operations and HR workstreams.

Collaborate closely with:
Technical architects and developers
Finance and HR teams
Program and project managers
Serve as the primary functional point of contact for senior stakeholders, translating business objectives into system outcomes.

Required Skills & Experience

Must‑Have

Strong hands‑on experience with D365 Project Operations.
Functional exposure to Dynamics 365 HR / Human Resources.
Proven experience in full‑lifecycle D365 implementations (design to post‑go‑live).

Strong understanding of:
Project management methodologies
Project accounting and revenue recognition
Resource staffing and utilization
Ability to bridge business, functional, and technical teams effectively.

Good to Have

Prior experience in professional services, IT services, or project‑centric organizations.
Exposure to multi‑entity or global project delivery models.
Reporting exposure using Power BI / project analytics.

Education & Certifications (Preferred)

Bachelor’s or Master’s degree in Business, IT, Finance, or related field.

Microsoft certifications (preferred):
Dynamics 365 Project Operations Functional Consultant
Dynamics 365 Human Resources Functional Consultant

Ideal Candidate Profile

Lead‑level consultant with strong ownership mindset.
Comfortable operating across Project Ops, HR, and Finance integration boundaries.
Structured, analytical, and delivery‑oriented.
Excellent communication and stakeholder engagement skills.

HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.

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