The Client Servicing Executive role focused on nurturing client relationships, ensuring seamless communication, coordinating service delivery, and creating a superior customer experience. The role requires regular interaction with clients and internal teams to deliver timely, reliable, and personalized service.

Key Responsibilities

• Respond to client enquiries and resolve service requests promptly.

• Support client onboarding, documentation, and account activation.

• Build and maintain long-term relationships with clients through regular communication.

• Coordinate with internal teams to ensure timely completion of client requests.

• Prepare client presentations, proposals, and service documentation.

• Identify opportunities to cross-sell and up-sell suitable financial products based on client needs.

• Schedule client meetings and follow up on pending actions.

• Maintain accurate client records and CRM updates.

• Deliver a consistently high standard of customer service.

Requirements

Eligibility

• Graduate in Commerce or any discipline.

• 2 to 10 years of experience in client servicing,



relationship management, customer support, banking, insurance, mutual funds, wealth management, or financial advisory.

• Candidates owning a two-wheeler and a valid driving licence will be preferred, as the role involves client meetings across Kolkata.

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Required Skills
Excellent communication and interpersonal skills.

• Fluency in English is essential.

• Good working knowledge of Hindi and Bengali is required.

• Strong presentation and relationship management skills.

• Customer-first mindset with a qualified approach.

• Valuable analytical, problem-solving, and organizational skills.

• Proficiency in Microsoft Office. Experience with CRM software will be an added advantage.

Advantages

• Salary: ₹15,000 to ₹25,000 per month plus incentives, based on experience and qualifications.

• Travel reimbursement for official duties.

• Hybrid working environment.

• Opportunity to build a career in wealth management and financial advisory.

📌 Client Servicing Executive Kolkata
🏢 Sanyojit Financial Services
📍 Kolkata