Department: Partner Ecosystem

Location: Pune, Maharashtra (Work from Office + Field)

Travel Requirement: Candidate will be based in Pune. Initial training programs will be conducted

online. As the Partner Ecosystem expands, the candidate should be willing to travel across India on

a city-by-city basis to conduct partner onboarding, training sessions, workshops, and business

expansion activities. Travel frequency will depend on business requirements.

Experience: Minimum 2 Years in Training / L&D;/ Partner or Technician Training.

Role Summary

Build and lead Inspacco's Partner Training function from the ground up. Design and deliver

onboarding, company policy, SOP, safety, grooming, customer service and soft-skills training for

service partners. Initially training will be online; later city-wise offline training will be conducted as

the company scales.





Key Responsibilities

- Develop training strategy and onboarding journey.
- Conduct online induction and refresher sessions.
- Train partners on app usage, SOPs, company policies, safety and service standards.
- Deliver soft skills, communication and customer handling training.
- Create training content, presentations, videos and assessments.
- Track attendance, certification and training effectiveness.
- Coordinate with Supply, Operations and Quality teams.

Partner Categories

MST, Electrical, Plumbing, Carpentry, Painting, HVAC, Civil, CCTV, Fire Safety, Glass, Fabrication,

Shutter, Pest Control, Deep Cleaning, Turnkey Contractors.

📌 Partner Training & Excellence Manager (India)
🏢 PROPHANDY TECHNOLOG
📍 India