About the Role

We are looking for a dynamic and proactive Sales & Operations Executive to manage end-to-end sales, coordination, and operational execution for both community initiatives (CCC) and chess academy programs (SRCA).

This role requires someone who is organized, people-oriented, and can multitask across sales, partnerships, and on-ground execution.

Key Responsibilities1. Sales & Lead Management

- Handle incoming inquiries (calls, WhatsApp, social media, website leads)
- Convert leads into enrollments for SRCA programs and CCC initiatives
- Maintain and update lead database regularly
- Follow up with warm and cold leads to maximize conversions
- Achieve monthly sales/enrollment targets

2. Program & Event Operations

- Coordinate and manage chess classes, workshops, and tournaments (SRCA)
- Support execution of CCC events, volunteer drives, and community initiatives
- Ensure smooth scheduling, communication, and logistics
- Manage registrations, attendance, and participant coordination

3. Client & Volunteer Coordination

- Act as a point of contact for parents, students, and volunteers
- Manage WhatsApp groups, updates, and announcements
- Ensure high engagement and satisfaction levels

4. Partnerships & Outreach

- Identify and connect with schools, communities, and partners
- Support tie-ups for workshops, camps, and events
- Assist in expanding reach through offline and online channels

5. Reporting & Data Management





- Track sales performance, conversions, and campaign results
- Maintain records of enrollments, payments, and participation
- Share weekly/monthly reports with the team

6. Marketing Support

- Coordinate with marketing team for campaigns and promotions
- Assist in executing campaigns, events, and launches
- Gather feedback and insights from users for improvement

Key Skills Required

- Strong communication & interpersonal skills
- Sales and negotiation ability
- Excellent organizational and multitasking skills
- Basic knowledge of MS Excel / Google Sheets
- Comfortable with WhatsApp, Instagram, and CRM tools
- Problem-solving attitude and ownership mindset

Preferred Qualifications

- Experience in EdTech, Sports, Events, or Community Management is a plus
- Interest in chess, education, or social initiatives preferred

What We Offer

- Opportunity to work in a rapid-growing ecosystem (education + community)
- Hands-on experience in sales, operations, and events
- Dynamic and learning-driven work environment
- Growth opportunities based on performance

KPIs / Success Metrics

- Monthly enrollments & revenue generated
- Lead conversion rate
- Event execution quality & participation
- Client/parent satisfaction
- Partnerships and collaborations onboarded

Job Types: Full-time, Permanent

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Sales and Operations (India)
🏢 Shivika Rohilla Chess Academy
📍 India