i. Order Management: Taking food and drink orders accurately and inputting them into the POS system promptly.

ii. Product Knowledge: Explaining the menu, describing craft ales/spirits, and advising guests on food allergies or preferences.

iii. Service Delivery: Serving drinks and food quickly while ensuring "perfect pours" and correct food presentation.

iv. Table Maintenance: "Clearing as you go"—removing empty glasses, cleaning spills, and resetting tables immediately after guests leave.

v. Guest Engagement: Greeting customers warmly and checking in during the meal to ensure total satisfaction.

vi. Station Prep: Completing "side-work" like polishing cutlery, restocking condiments, and prepping menus before and after shifts.

vii. Payment Processing: Handling bills accurately and processing cash or card transactions efficiently.

viii. Safety & Compliance: Monitoring guest sobriety and strictly enforcing age verification.

📌 Restaurant Captain Kolkata
🏢 M/s Desi Lane
📍 Kolkata