Job Responsibilities:Handle incoming customer calls professionally and efficiently.
Make outbound calls to customers for inquiries, follow-ups, service updates, and feedback collection.
Convert customer inquiries and leads into confirmed orders and sales.
Explain company services, pricing, offers, and packages to potential customers.
Handle customer complaints, concerns, and escalations with patience and professionalism.
Coordinate with delivery executives and store teams to ensure timely pickups and deliveries.
Follow up with customers regarding pending pickups, deliveries, and payments.
Maintain excellent customer relationships and ensure customer satisfaction.
Update customer information and order details accurately in the system.
Work closely with operations and processing teams for smooth service execution.
Achieve monthly sales conversion and customer satisfaction targets.
Proactively identify prospects to generate additional business from existing customers.

📌 Customer Support Executive Hyderabad
🏢 Fresco Organic Laundry
📍 Hyderabad