Business Operations Executive

We are looking for a smart, organized, and tech-savvy Business Operations Executive to manage the back-office operations and digital growth of our retail business.

Key Responsibilities
Maintain customer database and sales records.
Follow up with customers and conduct cold calling to customers, dealers, and retailers.
Build relationships with remote retailers and business partners.
Maintain accounts using Tally or other accounting software.
Record daily sales, purchases, expenses, and profits.
Prepare Profit & Loss reports and business performance reports.
Maintain stock records, inventory reports, and stock valuation.
Generate computerized invoices.
Manage online banking activities and coordinate with PhonePe, Paytm, Pine Labs, Bajaj Finserv, EMI partners, and other financial service providers.
Manage social media platforms including Instagram, Facebook, YouTube, WhatsApp Channel, X (Twitter), Threads, Google Business Profile, Website, and OLX.
Create posts, reels, banners, and promotional content using AI tools such as ChatGPT and Canva.




Plan and execute digital marketing and advertising campaigns.
Coordinate with marketing agencies and external partners.
Stay updated with offers, promotions, and campaigns from major brands and marketplaces.
Prepare monthly business growth and marketing plans.
Maintain employee attendance and business documentation.
Prepare daily, weekly, and monthly reports.
Send AI-assisted promotional messages to customers where appropriate.
Perform other business operations and administrative tasks assigned by management.

Requirements
Proficiency in Tally, Microsoft Excel, and Google Sheets.
Valuable knowledge of digital marketing, social media, and e-commerce.
Familiarity with AI tools such as ChatGPT and Canva.
Fluency in English, Bengali, and/or Urdu/Hindi.
Robust communication, organizational, and multitasking skills.
Ability to work independently and take ownership of business operations.

Location: Mirza Ghalib street

Employment Type:Full time

📌 Business Operation & Digital Growth Executive Kolkata (India)
🏢 Kamal Enterprises
📍 India