We are looking for a confident and result-oriented Receptionist cum Tele caller to manage patient interactions at the front desk and convert enquiries into confirmed treatment plans.
This role involves continuous patient interaction at the front desk; candidates with a pleasant personality and robust communication skills are preferred.
And this role requires robust communication, counselling, and persuasion skills, along with a patient-friendly and ethical approach.
Key Responsibilities
Greet and attend walk-in patients and enquiries in a professional manner
Explain treatment procedures, packages, and benefits clearly to patients
Counsel patients based on doctor recommendations and guide them towards suitable treatment plans
Handle patient objections tactfully and convert enquiries into confirmed treatments
Follow up with patients who have shown interest but not yet confirmed
Coordinate with doctors, therapists, and billing team for smooth patient flow
Maintain accurate records of enquiries, conversions, and follow-ups
Achieve assigned daily and monthly conversion and revenue targets
Ensure high levels of patient satisfaction and trust
Previous experience in healthcare sales / hospital front office / clinic counselling preferred
Strong communication and convincing skills
Ability to explain medical or treatment-related information in easy terms
Target-oriented mindset with ethical sales approach
Basic computer knowledge (billing software, Excel, WhatsApp follow-ups)
Pleasant personality and professional appearance
Experience
1–3 years’ experience in healthcare, hospital, clinic, or wellness centre sales preferred
Freshers with strong communication and sales aptitude may also apply
Salary & Benefits
Fixed Salary: ₹ 12000 to 17000 per month
Attractive performance-based incentives ₹ 5000 to 8000
Growth opportunities based on performance
Supportive work environment
Work Location
On-site – Chennai
Full-time position
Why Join Us
Reputed healthcare organisation
Performance-based growth and incentives
Direct involvement in patient care and revenue growth
How to Apply
Interested candidates may apply through Indeed or contact us directly for an interview.
📌 Receptionist Cum Telecaller Chennai
🏢 Shree Kriyas Hospitals Opc
📍 Chennai
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