About MirrawWith over 5 lakh listed products and 5 million+ customers worldwide, Mirraw is one of India's leading ethnic fashion e-commerce platforms. Founded in 2011 by Shailesh Jain and based in Lower Parel, Mumbai, Mirraw offers a wide range of ethnic apparel, jewellery, accessories, and more to customers across global markets.
Website: Mirraw.com
Location: Lower Parel / Currey Road, Mumbai
Work Schedule: 6 Days Working (Rotational Shifts)
1 Rotational Week Off
9 Hours Shift (Including 1 Hour Break)
Performance-Based Incentives
Key Responsibilities:
Connect with customers through chats, emails, and calls using assigned leads.
Understand customer requirements and recommend suitable products.
Convert leads into successful sales by providing excellent customer service.
Maintain accurate records of leads and customer interactions.
Build and maintain strong customer relationships for repeat business.
Requirements:
Excellent written and verbal communication skills.
Robust sales, persuasion, and negotiation skills.
Ability to work in a target-driven, fast-paced environment.
Customer-focused approach with a positive attitude.
Experience in telesales, customer support, or sales is preferred (Freshers with excellent communication can also apply).
What We Offer:
Attractive Performance Incentives
Career Growth Opportunities
Dynamic and Supportive Work Setting
Prospect to work with a fast-growing global e-commerce brand