Assist in developing and updating training modules for various functions.
Support the documentation and standardisation of all processes and procedures.
Create process flow diagrams, SOPs, and workflow documents for any activities.
Design quizzes, assessments, and tests to evaluate knowledge of all the functions.
Prepare training materials, presentations, and reference guides.
Maintain and organise company process documentation and records.
Collaborate with all the teams to identify prospects for process improvement.
Ensure accuracy and consistency in training content and process documents.
Assist in knowledge management and continuous learning initiatives within the company.