The Marketing Executive plays a vital role in engaging potential customers via telephone to elaborate the offerings of the company. Responsibilities include maintaining customer lists, articulating the advantages of our services, and precisely recording all pertinent details, including payment information.
RESPONSIBILITIES:
Effectively describe the company's services and furnish introductory details to prospective customers.
Addressinquiriesfrom customers regarding our services, providing comprehensive information.
Collect essential customer details such as name, address, contact information, and payment particulars.
Maintain meticulous records of contacted customers and honor preferences of those opting out of future communications.
Conduct follow-ups with previous customers to explore potential sales prospects.
Keep accurate records of customer interactions for reference and analysis.
REQUIREMENTS:
Excellent communication skills in English, Hindi, and Punjabi, encompassing both verbal and written forms.
Proficiency in basic computer applications including MS Word, Excel, internet navigation, and email correspondence.
Minimum qualification required: Graduation.
Ability to focus on achieving sales targets within designated earning periods for the company or organization.
Prior experience in telephone sales is advantageous.
Demonstrated capability to manage time effectively while engaging with numerous customers daily.
Thorough understanding of the company's services and adeptness tailoring sales pitches to suit diverse customer demographics, including nationality, language (English, Hindi, Punjabi), and cultural preferences.
Exceptional customer service skills, encompassing the ability to understand customer needs and behaviors, and adeptly address inquiries and concerns.
WORKING HOURS:
USA Shift
9:00 PM to 6:00 AM in Summers (Winters timings will be 10:00 PM to 7:00 AM)