Job Description: Performance parameters

- Complete Documentation as per agreed timelines
- Quality of output meeting the client expectation
- Internal and External Feedback
- Use of Digital Innovation in Process Documentation/ contribution in project management/ Op Ids
- Coordinating and supporting in project management in various stages
- Lean Six Sigma training (Asset, Lean & Green Belt) completed within a year
- Domain expertise/ Certifications/ Upskilling

Roles and Responsibility
- Independently handle client calls
- Will Document End to End Process
- Check completion and correctness of Documents using Documentation check list
- Work closely with client to get the timely approvals on Documents
- Will follow Documentation guidelines to create Documents
To save and share documents with Operations team

- Technical Skillset Required
- Excellent knowledge of MS Word, Visio & PowerPoint
- Excellent Working E-mail writing, communication skills are required

Responsibilities: Performance parameters

- Complete Documentation as per agreed timelines
- Quality of output meeting the client expectation
- Internal and External Feedback
- Use of Digital Innovation in Process Documentation/ contribution in project management/ Op Ids
- Coordinating and supporting in project management in various stages




- Lean Six Sigma training (Asset, Lean & Green Belt) completed within a year
- Domain expertise/ Certifications/ Upskilling

Roles and Responsibility
- Independently handle client calls
- Will Document End to End Process
- Check completion and correctness of Documents using Documentation check list
- Work closely with client to get the timely approvals on Documents
- Will follow Documentation guidelines to create Documents
To save and share documents with Operations team

- Technical Skillset Required
- Excellent knowledge of MS Word, Visio & PowerPoint
- Excellent Working E-mail writing, communication skills are required

- Primary External Interactions

Candidate will be interacting with client SME to get the process knowledge, and getting the Documentation reviewed and approved

Qualifications: Work Experience, Competencies and Skills Requirement

- Minimum 2 years of experience in SOP/DTP and Process map creation
- Excellent Oral and written communication skills to interact with clients and stakeholders
- Process Modelling and Mapping Skills
- Identify problems and potential solutions
- Building relationships
- Versatile for working hours
- Valid US visa

📌 Lead Assistant Manager (India)
🏢 EXL Service
📍 India