Experiernce: 2+ Years of experience in hopsitatlity
Shift: Night Shift
Looking for immediate joining
JOB DESCRIPTION
Ø Going for rounds to check and facilitate for smooth functioning of all the services during the day/ night
Ø To ensure that all the Registrars, Coordinators, Front office executives (OP & IP) Telephone operators, Nursing staff are on duty if necessary to make arrangements in place of staff who are on leave or weekly off in coordination with the respective HODs
Ø Feedback to be taken from every inpatient in the given prescribed format
Ø Counseling of the patients on monetary aspects and other issues at the time of admission into the Critical Care Wards / sick patients / death
Ø Coordinating with doctors and other staff whenever required to facilitate productive and smooth functioning of the hospital
Ø Coordinating with various departments of the hospital for speedy & better
services to the patient ie Housekeeping, F&B;, Billing- TPA/ Cash-overseeing the billing process, Maintenance,(from step in to step out)
Ø Coordination with transport dept, external diagnostic centers, procurement of blood & and other departments
Ø Ensuring the functioning of all the diagnostic facilities
Ø Thorough security rounds of all the postings of all the floors and other places
Ø Decision making to admit the patients in case of financial problems & complicated cases
Ø Approving and signing the transport slips and transport arrangements for pick up & droppings of patients / doctors / staff if necessary
Ø To give telephonic handover
Ø Night MOD report to be filled in the prescribed format and handover/Mail to AGM-Ops before 9 am of the next working day
Ø Two rounds of the hospital at night are mandatory, Observations are to be noted in detail for further followup / discussions with the concerned HOD / Medical Director for corrective action
Ø Keeping track of completion of Medico Legal Report in ER and their police intimation
Ø Refunding the amount of OPD whenever required
Ø Sign the slip for up gradation of bed category after verifying the non availability of the room
Ø Handling grievances / disasters in a smooth way & the higher up to be informed about it
Ø Any other work assigned by Operations Head, Medical Director, Directors and Administrative Heads
Ø Check the availability of all the registrars on duty
Ø Be Proactive rather than reactive, identify upcoming problems before hand and take remedial / corrective measures.