Role OverviewThe Front Desk Executive is the first point of contact for parents, students, and visitors.

This role combines front-office management, academic coordination, and parent communication,

ensuring smooth daily operations and a professional institute experience.
Key ResponsibilitiesFront Desk & CommunicationGreet parents, students, and visitors professionally
Handle walk-in and phone enquiries regarding courses, batches, fees, and schedules
Provide accurate information about programs (school math, competitive exams, IB/IGCSE, etc.)
Schedule demo classes, evaluations, and appointments
Maintain enquiry follow-ups and conversion tracking
Academic CoordinationCoordinate class schedules, batch timings, and room allocation
Communicate class updates, changes, and notices to parents and students
Assist faculty with attendance records and basic academic logistics
Ensure smooth onboarding of recent students
Administrative DutiesMaintain student records, attendance sheets,



and basic documentation
Support fee collection coordination and receipt tracking (no cash handling unless assigned)
Maintain cleanliness and discipline at the front office
Handle email and WhatsApp communication professionally
Parent & Student SupportAct as a liaison between parents, teachers, and management
Address basic parent queries and escalate academic concerns appropriately
Ensure timely communication regarding tests, homework, and evaluations
Required Skills & QualificationsGraduate (preferred)
Excellent communication skills (English mandatory; local language an advantage)
Qualified appearance and courteous behavior
Basic computer skills (MS Excel, Google Docs, email, WhatsApp)
Ability to multitask and work in a structured academic setting
Prior experience in a coaching institute or school is a plus

📌 Front Desk Administrator Mumbai (India)
🏢 7on7 academy
📍 India