Purpose: Manage people, billing and administrative operations while ensuring smooth customer service.

Key Responsibilities
Generate invoices and manage billing software.
Process customer orders and payments.
Maintain daily sales and cash reports.
Coordinate with the finance team for reconciliations.
Manage staff attendance, leave and shift schedules.
Handle recruitment support, onboarding and documentation.
Monitor staff discipline and performance.
Resolve customer queries and service issues.
Maintain customer database and order records.
Coordinate with delivery partners and customers regarding orders.
Handle administrative tasks and office documentation.
Assist with quotations for corporate gifting and events.

Skills
Robust attention to detail.
Excellent communication skills.
Comfortable with billing software, POS systems and Excel.
Valuable people management skills.
Prior experience in billing, administration or retail operations preferred.

📌 Administration Manager New Delhi (India)
🏢 Halwaipop
📍 India