02 Aug
|
Beston Sky Vision
|
Noida
02 Aug
Beston Sky Vision
Noida
Job Summary
Beston Sky Vision Pvt. Ltd. is looking for a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate should possess excellent communication skills and be able to handle customer interactions professionally while ensuring a positive customer experience.
Key Responsibilities:
Handle inbound customer calls related to Amazon and Flipkart orders and services.
Resolve customer queries, complaints, and service-related concerns in a timely and skilled manner.
Provide accurate product information and basic troubleshooting assistance to customers.
Maintain detailed records of customer interactions, complaints, and follow-ups in the system.
Coordinate with internal teams to ensure timely resolution of customer issues.
Follow company policies and standard operating procedures while handling customer requests.
Build and maintain positive customer relationships through effective communication.
Meet daily productivity and quality targets.
Desired Candidate Profile:
Graduate or Undergraduate (Freshers and experienced candidates are welcome).
Excellent verbal communication skills in Hindi, English, and Telugu (Mandatory).
Knowledge of additional regional languages such as Tamil, Kannada, Malayalam language will be an added advantage.
Solid problem-solving and customer-handling skills.
Basic computer knowledge and typing skills.
Ability to work in a fast-paced environment.
Positive attitude with a customer-first approach.
Pay: ₹25,000.00 - ₹32,000.00 per month
Advantages:
Paid sick time
Work Location: In person
📌 Customer Care Executive Tamil, Malayalam & Telugu Noida
🏢 Beston Sky Vision
📍 Noida