Key Responsibilities
Welcome patients, visitors, and attendants in a courteous and qualified manner.
Register recent patients and update existing patient records in the Hospital Information System (HIS).
Schedule, reschedule, and coordinate appointments with consultants and diagnostic departments.
Guide patients regarding hospital services, departments, consultation timings, and procedures.
Coordinate patient admissions, transfers, and discharge formalities.
Generate OP/IP registration and assist with billing and payment processes.
Verify patient identity, insurance, TPA, and corporate details before registration.
Handle cash, card, UPI, and other payment modes as per hospital policy (if assigned).
Respond to telephone calls, emails, and patient inquiries promptly.
Coordinate with clinical departments, pharmacy, laboratory, radiology, and billing for seamless patient care.
Address patient concerns and escalate unresolved issues to the appropriate authority.




Maintain confidentiality of patient information and comply with hospital policies.
Prepare daily reports related to registrations, appointments, collections, and patient footfall.
Ensure the reception and waiting areas remain clean, organized, and patient-friendly.
Adhere to NABH standards, patient safety protocols, and customer service guidelines

Required Skills
Knowledge of Hospital Information System (HIS).
Basic understanding of OP, IP, emergency registration, and billing processes.
Excellent communication and interpersonal skills.
Solid customer service orientation.
Basic MS Office proficiency (Word, Excel, Outlook).
Good typing and data entry skills.
Ability to multitask in a fast-paced environment.

Pay: ₹18,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Sr Front Office Executive Hyderabad
🏢 Sindhu Hospitals
📍 Hyderabad