02 Aug
|
DUVEE TECHNOLOGIES
|
Alwarpet
02 Aug
DUVEE TECHNOLOGIES
Alwarpet
The MBA Fresher role focuses on building customer loyalty, managing the client database, and Calling, executing email, SMS, and WhatsApp retention campaigns.
Position Overview
Role: Telecommunication Executive / Associate
Experience: 0–1 year (Entry Level)
Industry: Beauty, Wellness, and Aesthetics
Objective: Retain our customers and also connect to our current and old customers.
Key Responsibilities
Campaign Execution
Direct Client handling
Launch daily SMS, email, calling and WhatsApp marketing campaigns.
Write clear copy about procedure routines and product advantages.
Set up automated offer product sales and other anniversary discount workflows.
Database & Segmentation
Clean and organize customer contact lists daily.
Segment users by skin type, age, and purchase history.
Talk to clients and promote product purchase.
Performance Tracking
Monitor campaign open rates, click rates, and conversions.
Assist in generating weekly customer retention reports.
Run simple A/B tests on email subject lines.
Customer Insights
Monitor product reviews and customer feedback trends.
Coordinate with customer support to resolve loyalty program issues.
Share insights on trending skincare concerns with marketing teams.
Required Skills & Qualifications
Education: Bachelor’s degree in Marketing, Business, or Communications.
Tools: Basic knowledge of Excel is mandatory.
Domain: Strong passion for Aesthetics trends, ingredients, and routines.
Traits: Fluency in English and other languages.
Excellent written English and strong analytical thinking.
Should be street smart in sales.
Knowledge of any billing software is a added advantage.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Paid sick time
Work Location: In person
📌 Immediate Opening For Customer Care Executive Mba Fresher Alwarpet
🏢 DUVEE TECHNOLOGIES
📍 Alwarpet