Job description:
RESPONSIBILITIES:

- Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
- Identify interested and qualified customers and provide them with additional brand and product information
- Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
- Deliver sell-through to meet personal sales targets
- Perform up-sell and cross-sell should opportunities arise
- Ensure records of sale via the point-of-sale system
- Replenish shelves with products and ensure adherence to visual merchandising guidelines
- Perform general housekeeping - keep areas neat while working, and return items to correct locations
- Provide excellent service to customers and vendors
- Perform stock check and stock count on a periodic basis, or as instructed
- Execute visual merchandising guidelines
- Observe punctuality and proper grooming standards
- Ensure security of store environment and report breach, where necessary
- Attend to customers 'feedback/complaint and escalate,



where necessary

RESULTS:

- Maintain professional image as brand ambassador to create positive lasting impression
- Achieve assigned individual sales target and personal development objectives
- Swift response to customers’ needs
- Highly motivated, professional and effective team member
- Excellent customer service management

Essential Knowledge:

- Educated to SPM level
- Fluent in English and Bahasa Malaysia, Mandarin would be a plus
- Basic knowledge of retail operating environment
- Retail management and store operation
- Footwear Industry
- Basic visual merchandising
- Housekeeping

Technical Skills:

- Basic knowledge in Microsoft Office Suite – Words, Excel
- Basic knowledge in operating point-of-sale system / cashiering system
- Basic product awareness
- Ability to engage general consumers
- Valuable communication skills
- Ability to escalate issues, where necessary
- Self-disciplined

📌 Part Time Sales Associate (AEON Bandaraya, Melaka) (India)
🏢 Clarks
📍 India