Location: Gurgaon (Work from Office)
Shift Hours: 5:30 PM-2:30 AM IST

This role is Producing high-quality documentation that is appropriate for its intended audience. Working with internal teams on product and documentation requirements. Writing easy-to-understand user interface text, online help and developer guides

Responsibilities

- Develops, prepares and/or maintains documentation pertaining to business processes, systems operation and other technical processes.
- Researches, reviews, and collects available technical information as the basis for documentation.
- Follow client norms, maintain excellent quality and resolve errors while copying documents and performing other tasks.
- Creates new documentation or update existing documentation to accurately reflect changes in the process.
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
- Writes and maintains end user documentation or online instructional content.
- Analyze document to maintain continuity of style of content.




- Utilize software skills to write, edit, revise and compare documents per the guidelines
- Write detailed policy and procedure documents based on discussion with process owner and identification
- Work with client to understand their project requirements, translate them to technical specifications.
- Responsible for document security, for assigning access, and for removing and destroying obsolete documents.

The Successful Candidate Will Demonstrate

- 3-4years of experience in technical writing of software documentation
- Excellent verbal, written and interpersonal skills to interact with all levels of an organization
- Solid problem solving and critical thinking skills.
- Creativity coupled with the ability to multitask, prioritize and meet deadlines
- High level of proficiency in Excel & Word
- Ability to handle multiple requests while detailing document activity

📌 Documentation Specialist (India)
🏢 BlackBeltHelp
📍 India