Job Description:

Key Attributes for Assistant CRM Administrator

Qualifications:
- Bachelor's degree in a relevant field (Computer Science, Information Technology, Business, etc.) or equivalent experience
- Certified in Dynamics 365 CRM administration and configuration (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate).
- Certified: Dynamics BC, NAV or F&O; ERP systems
- Proven experience as a Dynamics 365 CRM Administrator or similar role.
- Robust understanding of CRM concepts, customization, configuration, and security management.
- Proficiency in creating custom workflows, plugins, and reports within Dynamics 365 CRM.
- Experience with CRM integrations and data migration processes.
- Excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal abilities.
- In depth knowledge of relational databases
- Expert Excel skills

Duties
- Takes direction from CRM Administrator in Vancouver, WA
- Administer, configure,



and customize Dynamics 365 CRM to meet the company's specific business requirements.
- Collaborate with cross-functional teams to gather and analyze business needs, translating them into CRM solutions.
- Create and maintain custom entities, fields, workflows, and plugins to automate and optimize business processes.
- Integrate CRM with other systems, such as ERP software, for seamless data flow.
- Provide end-user support, training, and guidance to ensure effective utilization of the CRM system.
- Monitor and troubleshoot system issues, ensuring data integrity and system stability.
- Stay updated with the latest Dynamics 365 CRM features, updates, and best practices.
- Generate reports and dashboards to provide insights into customer interactions and sales performance.

Other Requirements
- Will require work on some nights till 8:00PM
- Proficient in English

📌 Assistant CRM Administrator (Vadodara)
🏢 Actide International
📍 Vadodara