Organization: Wheelson Logistics (https://wheelson.in/)

Role: Customer Support / Customer Champion

Work Location: Coimbatore (63 Duraisamy Nagar, Civil Aero, Coimbatore 641014)

Key Responsibilities:

· To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction.

· Obtaining referrals from existing customers based on the quality of service provided.

· Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base.

· Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues.

· Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance

· Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Logistics Executive (Customer Champion / Support) (India)
🏢 Wheelson Logistics and Solutions
📍 India