Job Summary:

The Sales Executive is responsible for assisting customers in selecting optical products, driving sales, and delivering an excellent in-store experience. The role requires solid communication skills, product knowledge, and a customer-focused approach to achieve sales targets and ensure satisfaction.

Key Responsibilities:

1. Customer Service & Sales

- Assist customers in selecting frames, lenses, and accessories based on needs and budget
- Explain lens options, coatings, and ongoing offers clearly
- Provide personalized recommendations, including frame selection using Visufit 1000
- Ensure a professional and positive customer experience

2. Sales & Target Achievement

- Achieve individual and store sales targets
- Upsell and cross-sell products to maximize revenue
- Stay updated on optical products and trends

3. Store Operations

- Handle billing, order processing,



and job card entries
- Maintain product displays and store cleanliness
- Support inventory checks and report discrepancies

4. Customer Follow-up & After-Sales Service

- Follow up on orders, deliveries, and pending purchases
- Handle customer queries, repairs, and warranty support
- Maintain customer database for future engagement

5. Optical Dispensing

- Verify prescriptions and ensure accurate fitting
- Conduct quality checks before delivery
- Guide customers on eyewear usage and care

6. Administrative Tasks

- Maintain sales records and CRM updates (Zoho CRM)
- Update attendance/leave records in HRMS (Keka)
- Support store operations as required

📌 Optical Sales Executive (India)
🏢 ABATE AS
📍 India