Qualifications

- 2+ years of experience in Software Asset Management, software licensing, or related IT Asset Management functions.
- 2+ years of hands-on experience working with ServiceNow, preferably within CMDB,CSM, or ITAM modules.
- Experience managing software licensing for publishers such as Microsoft, Oracle, Adobe, IBM, and/or SaaS vendors.
- Understanding of software licensing models including subscription, user-based, device-based, cloud, and consumption licensing.
- Experience reviewing software contracts, licensing agreements, and maintenance terms.
- Experience gathering business requirements and supporting process improvement initiatives.
- Solid communication and stakeholder management skills.
- Proficiency with Microsoft Excel and reporting tools.
- Business Process Consulting (BPC) experience, including process discovery, workshop facilitation, or business process documentation, is highly desired.
- Experience supporting ServiceNow ITAM/SAM implementations,



optimization initiatives, or software compliance audits and vendor true-ups is preferred.
- Knowledge of ITIL, IT Asset Management best practices, CMDB, asset lifecycle processes, and SaaS or cloud licensing models is a plus.
- Experience working in consulting or client-facing environments and familiarity with procurement and finance processes related to software licensing are nice to have.
- Certifications
- Preferred: ServiceNow Certified System Administrator (CSA).
- Highly Desired: Certified Implementation Specialist - Software Asset Management (CIS-SAM) or other relevant software asset management certifications (IAITAM, CSAM).

Pay: ₹200,000.00 - ₹700,000.00 per yearBenefits

- Flexible schedule
- Work from home

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: Remote

📌 ServiceNow Business Process Consultant (India)
🏢 ITNow
📍 India