Job Description:

We are looking for a results-driven Salesforce Project Manager to lead end-to-end delivery of Salesforce implementations and enhancements for global clients. The role combines project execution, client relationship management, financial ownership, and account growth.

Responsibilities:

The role is to work with Business Users, Senior Management and other stake holders to understand vision of the product; scope a solution to deliver optimal business process solutions in line with corporate priorities.

- Lead end-to-end delivery of Salesforce projects (Sales Cloud, Service Cloud, Experience Cloud), ensuring timely, on-budget, and high-quality outcomes
- Manage project scope, timelines, resources, risks, and dependencies using tools like Jira
- Act as the primary client interface, driving stakeholder communication, managing escalations, and ensuring high customer satisfaction
- Own project financials including budgeting, revenue tracking, billing milestones, and margin management
- Identify and mitigate risks while ensuring adherence to quality standards and governance processes
- Drive Agile/Scrum execution,



ensuring sprint health and team productivity
- Manage cross-functional teams (developers, QA, architects) and optimize resource utilization
- Identify and drive upsell/cross-sell opportunities in collaboration with sales teams to support account growth
- Ensure client retention through solid relationship management and consistent delivery excellence
- Lead creation of case studies, capture client feedback, and secure testimonials to support marketing and sales initiatives

Skills and Qualifications:

- Bachelor’s degree in Engineering, Computer Science, or related field
- Salesforce certifications (Administrator, Sales Cloud Consultant, PMP)
- 6–10 years of experience in IT project management
- 3+ years managing Salesforce projects
- Strong understanding of Salesforce platform (Sales Cloud, Service Cloud, etc.)
- Experience working with global clients (US, UK, Middle East preferred)
- Proficiency in Agile/Scrum methodologies
- Strong financial and business acumen
- Excellent communication and stakeholder management skills

📌 Manager - Salesforce (India)
🏢 Flexsin
📍 India