Customer Support Executive – Indeed Job Description
We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and deliver excellent service through phone, email, chat, or social media.
Responsibilities:
- Respond to customer queries and provide product/service information.
- Resolve complaints and escalate complex issues when required.
- Maintain customer records and ensure timely follow-ups.
- Achieve service quality and response time targets.
Requirements:
- Good communication and problem-solving skills.
- Basic computer knowledge (CRM knowledge is a plus).
- Ability to multitask with a customer-focused attitude.
- Any graduate or HSC. Freshers and experienced candidates can apply.
Pay: From ₹18,000.00 per month
Perks:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Representative (India)
🏢 Congruence Holdings
📍 India
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