Position Overview

We are seeking an energetic, tech-savvy, and result-oriented E-commerce & Digital Sales Executive to drive our online business growth. In this role, you will be the custodian of our digital storefronts (Amazon & Flipkart) and the primary engine for converting incoming digital B2B inquiries (IndiaMART, Justdial, Instagram) into active sales.

The ideal candidate possesses a mix of excellent communication skills for client conversion and the operational discipline required to manage e-commerce marketplaces.

Key Responsibilities

1. Digital Lead Management & Sales Conversion

Rapid Response: Monitor and immediately respond to inbound inquiries from IndiaMART, Justdial (JD), and Instagram within a target window of 15 minutes.

Lead Nurturing: Engage potential B2B buyers, understand their requirements, share digital catalogs/pricing, and follow up persistently to close sales.

Operational Handover: Prepare accurate order sheets for successfully closed deals and pass them cleanly to the internal accounts team for billing and dispatch.

2. E-Commerce Marketplace Operations

Account Health Management: Maintain an impeccable "Healthy" account status on Amazon Seller Central and Flipkart Seller Hub by monitoring metrics like Order Defect Rate (ODR) and Late Dispatches.

Listing & Inventory Control: Ensure accurate product listings, high-quality images, optimized descriptions, and daily updates of stock levels on both portals to prevent "Out of Stock" situations.

Order Fulfillment Coordination:



Track incoming marketplace orders daily and coordinate with the dispatch team to ensure timely packing and manifest generation.

Key Performance Indicators (KPIs)

Your success in this role will be measured directly by:

Lead Response Time: Maintaining an average response time under 15 minutes during business hours.

Lead Conversion Rate: Meeting target percentages for turning raw digital inquiries into completed sales.

Marketplace Health Score: Keeping account metrics within optimal seller performance zones to maximize portal visibility.

Qualifications & Skills Required

Experience: 1–3 years of proven experience managing Amazon Seller Central and Flipkart Seller Hub (B2C) and handling IndiaMART/Justdial panels (B2B).

Communication: Strong verbal and written communication skills (English and Hindi/local language) to build immediate rapport with clients over calls and WhatsApp.

Tech-Savviness: Highly proficient in navigating e-commerce dashboards, managing digital catalogs, and basic Excel/Google Sheets for tracking leads.

Attributes: High energy, proactive, organized, and a strong sense of urgency regarding customer follow-ups.

What We Offer

Competitive fixed salary with performance-linked recognition.

A agile work environment with high ownership and direct visibility into business growth.

Opportunities to scale digital brands from the ground up.

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 E-commerce & Digital Sales Executive (India)
🏢 Mayuri Textiles
📍 India