Job Location : Bangalore

Salary : 1,20,000.00 to 3,60,000.00 INR

Job Description :

This job covers five areas:
Pre-sales

- Support ERP pre-sales
- Attend customer meetings to understand requirements and expectations from ERP
- Present online (and rarely on premises) demos of ERP. Will be accompanied by marketing staff.
- Set up ERP trial systems and enter data.
- Build strong personal relations with customer's resources

ERP Implementation

- Create ERP implementation plans and implementation schedules for customers
- Provide data files and instructions to customers
- Get populated data files from the customer before scheduled deadlines
- Thoroughly inspect, clean and upload data to ERP
- Test data uploaded to ERP for correctness
- Configure ERP user access controls
- Configure PDF Templates (HTML)

ERP Training





- Create ERP training plans and training schedules for customer's resources
- Create / edit / improve ERP training material
- Provide online or on premise training to customer's resources
- Provide extensive training to recent recruits as and when required

ERP Support

- Provide after sales support to the customer
- Handle and close assigned service calls

Knowledge and support material building

- Enter every new solution implemented into solutions database
- Check FAQ queries from customers from time to time
- Add content in FAQ

Note: Extensive training will be provided and assignment of tasks will be according to the capability.
Note: This is not a marketing or business development role.

📌 ERP Functional Consultant (India)
🏢 TUHUND
📍 India