- Provide technical support to end users through phone, email, or in-person visits for desktop and laptop issues.
- Troubleshoot hardware and software problems using various tools such as Outlook configuration management.
- Collaborate with other teams to resolve complex issues that require escalation.
- Document all interactions with customers in a timely manner.
Job Requirements :
- 2-4.5 years of experience in end-user support or related field.
- Robust knowledge of desktop support, laptop support, Mac support, and Outlook configuration.
- Excellent communication skills with ability to work effectively with diverse groups of people.
📌 End User Support (Maharashtra)
🏢 Deloitte US-India Offices
📍 Maharashtra
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