1. Training Plan

- Develop and execute comprehensive training modules aligned with business objectives.
- Identify training needs through performance analysis, business goals, and feedback from leadership.
- Create monthly, quarterly & annual training calendars.

2. Content Development & Curriculum Design

- Design and develop training modules including:
- Real estate product knowledge (projects, pricing, legal aspects)
- Sales techniques and negotiation skills
- Customer experience and relationship management
- Regulatory compliance (RERA, documentation, etc.)

- Customize training content for different audiencessales teams, CRM teams, channel partners, and senior management.

3. Training Delivery

- Conduct classroom, virtual, and on-the-job training sessions.
- Facilitate workshops, role plays, and simulations to drive engagement.
- Deliver onboarding training for recent hires in sales and business development.

4. Sales Enablement

- Support sales teams with:
- Pitch decks, scripts, and objection-handling frameworks
- Product briefings and competitive positioning

- Collaborate closely with sales leadership to improve conversion rates and customer engagement.

5. Performance Monitoring & Evaluation

- Track effectiveness of training programs using KPIs such as:
- Sales productivity improvement




- Conversion rates
- Customer satisfaction scores

- Conduct post-training assessments and continuous improvement initiatives.

6. Stakeholder Collaboration

- Partner with Sales, Marketing, CRM, and Project teams to align training initiatives.
- Work with external vendors or training consultants when required.
- Coordinate with leadership for specialized programs (leadership development, advanced sales training).

7. Compliance & Industry Knowledge

- Ensure training on:
- RERA guidelines and compliance
- Documentation processes
- Ethical selling practices

- Stay updated on real estate trends, market dynamics, and competitor practices.

8. Learning Technology & Innovation

- Implement and manage LMS (Learning Management System) if applicable.
- Introduce digital learning formats such as:
- E-learning modules
- Microlearning videos
- Mobile-based training

- Leverage analytics to track learning outcomes.

Key Performance Indicators (KPIs)

- Improvement in Monthly Learning Hours
- Time-to-productivity for new hires
- Training effectiveness scores
- Employee skill enhancement metrics
- Channel partner engagement levels
- Revenue impact linked to training interventions

📌 Manager / Senior Manager - Training & Development (Haryana)
🏢 Signature Global
📍 Haryana