Role & responsibilities

- Manage the overall operations of the restaurant and banquet hall to ensure smooth day-to-day functioning.
- Supervise restaurant, banquet, kitchen, and service staff to maintain high service standards.
- Ensure an excellent guest experience by delivering quality food, service, and hospitality.
- Plan, coordinate, and execute banquet events, weddings, corporate functions, and social gatherings.
- Handle customer queries and resolve complaints promptly and professionally.
- Prepare staff duty rosters, monitor attendance, and conduct training sessions.
- Manage inventory, stock, vendor coordination, and procurement activities.
- Monitor sales, control operational costs, and achieve revenue targets.
- Ensure compliance with FSSAI, hygiene, health, and safety standards.
- Coordinate with all departments to ensure seamless restaurant and event operations.
- Prepare daily, weekly, and monthly operational reports for management.

Preferred candidate profile





- Bachelor's degree or Diploma in Hotel Management, Hospitality, Event Management, or a related field.
- 48 years of experience in banquet operations or event management.
- Experience in handling weddings, corporate events, and social functions.

Perks and advantages

- Event planning and coordination
- Leadership and team management
- Client relationship management
- Excellent communication and negotiation skills
- Time management and multitasking
- Problem-solving under pressure
- Budget and cost control
- MS Office and banquet management software knowledge

Key Performance Indicators (KPIs)

- Successful Event Execution Rate
- Client Satisfaction Score
- Banquet Revenue Achievement
- Repeat Business & Referrals
- Event Setup Accuracy
- Staff Productivity
- Complaint Resolution Time
- Operational Cost Control

📌 Restaurant Manager (Bihar)
🏢 Redbrick Retail
📍 Bihar