Job DescriptionJob Overview NWe are looking for enthusiastic and customer-focused professionals to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice. NLocation: Bellandur, Kengeri & Bhartiya City N5 Days Working & 2 Days Off (Rotational) NJob Responsibilitiesn N Handle customer queriesexclusively through voice calls. N Provide accurate information and resolve customer concerns professionally. N Ensure excellent customer satisfaction during every interaction. N Maintain call quality and productivity standards. N Update customer detailsand interaction records in the system.
NnEligibilityn N Freshers and experienced candidates are welcome to apply. N Candidates from any educational background can apply. N Excellent English communication skills are mandatory. N Comfortable working in rotational shifts. N Willing to work from the office in Bengaluru. N Basic computer knowledge is required. NnSkills Required Nn Solid verbal communication. N Good listening and problem-solving skills. N Customer-focused attitude. N Ability to work in rotational shifts including night shifts. N
📌 Customer Service Representative (Karnataka)
🏢 Alorica
📍 Karnataka
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.