Job Description

We are seeking a dynamic and strategic Client Partner to drive growth, strengthen client relationships, and deliver business value across global accounts. This role requires a seasoned professional with deep experience in IT services, strong stakeholder management skills, and a proven ability to manage and expand enterprise accounts across geographies.

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Job Description:

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Key Responsibilities

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Client Relationship Management

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- Build and nurture long-term relationships with key stakeholders, including CXOs and senior leadership across global clients
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- Act as the primary point of contact and trusted advisor for strategic accounts
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- Drive high levels of client satisfaction, retention, and advocacy
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Business Growth & Account Management

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- Own P&L; responsibility for assigned accounts and drive revenue growth
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- Identify and develop new business opportunities within existing and new clients
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- Lead account planning, forecasting, and strategic growth initiatives
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Global Delivery & Execution Oversight

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- Collaborate with delivery, technology, and solutioning teams to ensure seamless execution
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- Ensure alignment between client expectations and delivery outcomes across geographies
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- Manage escalations effectively and ensure timely resolution
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Strategic Consulting & Value Creation

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- Understand client business challenges and translate them into IT and digital solutions
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- Position services across areas such as Digital Transformation, Cloud, Data, and Enterprise Applications
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- Drive consultative selling and value-based engagements
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Stakeholder & Team Leadership

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- Lead cross-functional teams including sales, delivery, and support functions
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- Influence internal and external stakeholders to achieve business objectives
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- Mentor and guide account managers and emerging leaders
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Key Requirements

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- 10+ years of experience in IT Services / Consulting
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- Proven track record of managing and growing global enterprise accounts
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- Experience working with clients across North America, Europe, APAC, or Middle East
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- Domain Expertise:
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- Strong understanding of IT services (Application Development, Cloud, Data, Digital, etc.)
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- Experience in handling multi-million-dollar accounts and complex engagements
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- Skills:
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- Excellent client-facing, communication, and negotiation skills
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- Strong business acumen with P&L; ownership experience
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- Ability to operate in a global, cross-cultural workplace
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- Strategic thinking with execution excellence
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Preferred Attributes

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- Experience in scaling accounts and building long-term partnerships
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- Strong network within global enterprise ecosystem
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- Exposure to digital transformation initiatives and emerging technologies
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- High level of ownership, accountability, and entrepreneurial mindset
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📌 Client Account Partner (India)
🏢 Kumaran Systems
📍 India