Job Description

Job Description: Head of Operations

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Location: Jaipur, Rajasthan

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Industry: Catering, Banquets, Hospitality, Events

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Position Summary

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We are seeking an experienced and dynamic Head of Operations to lead and oversee end-to-end operations for our catering and banquet business in Jaipur. The ideal candidate will bring strong operational leadership from the hotel, hospitality, catering, or events industry, with a deep understanding of the Jaipur and Rajasthan market, customer preferences, vendor networks, and local business practices.

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The role requires ensuring seamless execution of events, driving operational excellence, managing large teams, maintaining service quality standards, and delivering exceptional guest experiences while achieving business and profitability goals.

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Key Responsibilities

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- Lead and manage overall catering, banquet, and event operations across multiple venues and locations.
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- Develop and implement operational strategies to improve efficiency, quality, profitability, and customer satisfaction.
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- Oversee event planning and execution, ensuring flawless delivery of weddings, corporate events, social gatherings, and large-scale functions.
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- Manage cross-functional teams including operations, banquet staff, kitchen coordination, logistics, and vendor partners.
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- Build and maintain solid relationships with clients, hotels, wedding planners, corporates, and local stakeholders.
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- Monitor operational KPIs, budgets, inventory, and cost controls.
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- Ensure compliance with food safety, hygiene, health, and statutory regulations.
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- Drive employee engagement, training, performance management, and succession planning.
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Required Qualifications & Experience

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- Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or related field.
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- 10-15+ years of operational leadership experience in catering, banquets, luxury hotels, hospitality, or event management.
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- Proven experience handling high-volume banquet and catering operations.
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- Strong understanding of Jaipur and Rajasthan's wedding, hospitality, and events market.
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- Established network within hotels, venues, vendors, and event management ecosystems in the region.
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- Excellent leadership, stakeholder management, problem-solving, and financial acumen.
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📌 Head of Operations (India)
🏢 Foodlink F&B Holdings India
📍 India